Common Queries.

You can upload your prescription during the checkout process. Simply click the 'Upload Prescription' button and select a clear image or PDF of your valid medical document.

For locations within Dhaka, we offer same-day delivery if ordered before 2 PM. For outside Dhaka, delivery typically takes 2-3 business days.

Absolutely. MediStore sources all medications directly from certified pharmaceutical manufacturers and authorized distributors to ensure 100% authenticity.

Yes, you can initiate a return within 7 days of delivery, provided the safety seals are intact. Please refer to our Returns & Refunds page for more details.